Data Protection statement

The protection of your personal data is an issue of particular concern to us. Therefore, we only process your data according to the legal stipulations, (GDPR, TKG [Telecommunications law] 2003). In this data protection information, we give you information about the most important aspects of data protection in the context of our web-site.

Responsible person:
convival Immobilien
A company of all-in-one Gebäudeverwaltung GmbH
Hietzinger Hauptstraße 66/2
1130 Vienna

Data protection officer:
No data protection officer is appointed as there is no legal requirement.

Purposes of data processing
We process data for the purpose of processing the contractual agreements made (management contract, agency contract) in the context of agency or management of the object for third parties (property owner or condominium association and apartment owners), prescribing and accounting for payments connected with the managed object, claims settlement. Processing includes documents created and archived with automated support (e.g. correspondence).

Legal basis:
Contract, pre-contract correspondence and applicable legal basis
What categories of data do we process?
Contact data (name, address, tel., e-mail, etc.) and data necessary for identification and processing the contractual agreement (account and payment data, contract and object data, correspondence)
How long do we store your data ?
Data is retained for the duration of the contractual arrangement and after the end of it for as long as there is legal duty to retain it or until the expiry of any periods of limitation for potential legal claims.
Who do we pass your data on to?
Only the (minimum necessary) personal data is only passed on where it is required for the discharge of contractual obligations, as is required on a legal basis. Recipients could be (not exhaustively): internal departments, companies in the Group, third parties involved in the processing of transactions (persons necessarily participating in the processing of transactions and potential contract partners, other estate agents, brokerage platforms, buildings management, financial businesses, private and public offices which need or can give information about objects, insurance companies) service providers of the responsible person (e.g. tax advisors, payroll accounting, lawyers) and authorities (social insurance, tax office, other authorities), legal representatives (in asserting legal rights or defending claims or in the context of official proceedings) or contractors active in the context of support, of the IT infrastructure (software, hardware).
As the data subject, you have the fundamental right to information, correction, deletion, restriction and objection. To exercise your rights, please contact : convival Immobilien, a company of all-in-one Gebäudeverwaltung GmbH, Hietzinger Hauptstraße 66/2, 1130 Wien,

Storage of data
When you visit our web site, your IP address, start and end of the session are captured for the duration of this session. This is for technical reasons and thus represents a legitimate interest under Art 6 Sect 1 f GDPR. Unless otherwise stated in the following, these data are not processed any further by us.
If you contact us via the form or by e-mail, the data you input will be stored by us for six months to process the enquiry and in case of follow-up questions. We will not pass on this data without your agreement.

Our website uses so-called cookies. These are small text files placed on your end device by your browser. They do not cause any harm.
We use cookies to make our offer user-friendly. Some cookies remain on your end device until you delete them. They enable us to recognise your browser on the next visit.
If you do not wish this to happen, you can set up your browser so that you are informed about the placing of cookies and only allow this in the individual case.
If cookies are deactivated, the functionality of our web site could be restricted.

Web analysis
Use of Google Analytics
We use Google Analytics to analyse website use. Data gained from that is used to optimize our web site and advertising.
Google Analytics is a web analysis service provided and operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes the data of website use on our behalf and is contractually obliged to ensure measures to ensure the confidentiality of the data processed.
The data recorded during your visit to the website includes the following:
• Pages opened
• The achievement of “website-targets” (e.g. contact enquiries and newsletter subscriptions)
• Your actions on the pages (for example, clicks, scrolling actions and duration of stay)
• Your approximate location (country and city)
• Your IP address (in abbreviated form so that no individual identification is possible)
• Technical information like browser, internet service provider, end device and screen resolution
• Origin of your visit (i.e. via which web site or advertising material you came to us)

This data is transferred to a server in the USA. Google observes the data protection stipulations of the “EU-US Privacy Shield” agreement.
Google Analytics stores cookies in your web browser for two years since your last visit. The cookies contain a randomly generated user ID with which you can be recognised in future web site visits.
The data recorded are stored with the randomly generated user ID which enables the analysis of pseudonymous user profiles. These user-related data are deleted automatically after 14 months. Other data remain stored without deadline in aggregated from.
If you do not agree to this collection of data, you can prevent it with the one-time installation of the browser add-on to de-activate Google Analytics.

Your rights
You have the fundamental right to information, correction, deletion, restriction, transferability, revocation and objection in respect of your data that is stored by us. If you believe that the processing of your data violates the data protection laws or your rights under the data protection laws are otherwise being contravened, you can complain to us at or to the data protection authorities.